Frequently asked questions

Disqovr is a structured platform for choosing enterprise software. Instead of running an evaluation in spreadsheets and email threads, you run it through a defensible process — stakeholder surveys, vendor RFIs, demo scoring, sandbox testing, and a weighted final report — with full traceability of how you got to your decision.

Teams that are about to spend serious money on software — typically six figures or more — and want to defend the decision internally. That's usually procurement-led IT, HR, finance and operations buyers in mid-market and enterprise organisations. If you're evaluating a $5,000/year SaaS, it's overkill; if you're evaluating a $500,000 platform, it's essential.

Three ways. First, every stakeholder scores independently before the loudest voice in the room sways everyone else. Second, vendors respond directly through a portal so their answers aren't filtered through your project lead. Third, the final decision links back through every score, every comment, every RFI answer — so when your CFO asks "why this one?" six months later, the trail is there.

Yes — that's the standard pattern. Team members log in normally. External stakeholders (the end-users of the software, departmental experts, executives) participate via shareable links — no account creation required for them, but their responses still attach to a tracked stakeholder record so they can earn badges and be invited to future evaluations.

See the pricing page for current numbers. Three tiers: a one-off project for single evaluations, Starter for up to 3 active projects, and Pro for unlimited. Everything is flat-rate — we don't charge per stakeholder or per vendor. Try the trial first.

Yes — 14 days, no card required. You get the full Pro plan during the trial so you can see exactly how it works on a real project before deciding.

No. Stakeholders, vendors, demos, surveys — all unlimited on every paid plan. We charge for active projects, not seats. We think per-seat pricing pushes teams to share logins, which is bad for everyone.

Yes. The platform supports four scopes: discovery only, discovery + demos, full evaluation (surveys + RFI + demos + scoring), or RFI-only if you've already done the upstream work elsewhere. Pick what matches where you are.

It depends on the category and how disciplined your team is, but most evaluations land in 4–8 weeks: 1 week for requirements survey + vendor longlist, 2–3 weeks for demos and RFIs, 1 week for stakeholder sandbox testing, 1 week for decision. The platform doesn't make it faster by removing rigour — it makes it faster by removing the spreadsheet wrangling.

You reject all and iterate — add more vendors, rerun the relevant stages. The platform keeps a full audit trail of what you considered and why nothing met your bar, which is itself useful internally.

No — we live alongside it. Disqovr handles the evaluation and decision; your procurement team handles contracting, legal review, and ongoing vendor management. We export everything you need to brief them when you hand over.

Supabase on AWS. EU region available on request for enterprise plans. All data encrypted at rest (AES-256) and in transit (TLS 1.2+). See the security page for the full list of controls.

Not yet. We're working towards SOC 2 Type II — see the security page for current status. In the meantime, we can sign DPAs and complete security questionnaires for enterprise prospects.

Absolutely not. Each vendor gets a scoped token that only ever sees their own project. They never know who else you're evaluating, what others have submitted, or what scores you've given them (unless you explicitly choose to share anonymous aggregates back, which is a per-vendor toggle).

You keep read-only access for 30 days post-cancellation to export everything. After 30 days the workspace moves to a 12-month archive (recoverable on request) and then is hard-deleted. Stripe receipts and audit logs are retained per tax/compliance requirements.

Slack and Teams integrations are on the roadmap (Q1 2026). Calendar integration for demo scheduling is planned for the same window. In the meantime, every email we send has reply-back, every link is shareable, and you can export to ICS.

Yes — vendors can download their submitted RFI as PDF for their own records.

A read-only REST API for projects, scores and decisions is on the Pro roadmap. Webhooks for key events (project complete, vendor selected) are available now to Enterprise plans on request.